Process
A. Request for Proposal (RFP) - is issued by SCM with all the specifications and application criteria. This is done on a three-year cycle
B. Evaluation Process – Applications/Proposals are evaluated based on the following phases- Phase 1: Eligibility/ Compliance
- Phase 2: Functionality/ Technicality
- Phase 3: Quality of Work
- Phase 4: Site Visits
C. Contracting – this is based on the approved services and the provinces for a maximum of 3 years D. Service Delivery
- Approved service providers are given deliverables for each service Administrative and Technical Compliance is critical
E. Service Provider Performance Assessments/ Reviews – Annual performance reviews are conducted to ensure efficient service delivery to the young people.